Privacy Notice - ClassDM

ClassDM is committed to protecting your privacy and handling your data in a transparent and secure way. This notice explains what personal data we collect, how we use it, and your rights under UK GDPR.

1. Who We Are

ClassDM is a UK-based service that enables organisations to send alerts via deployed device agents. If you have any questions about this notice or your data, please contact us at hello@classdm.co.uk.

2. What Data We Collect

We collect only the data necessary to deliver our service, including: Names Usernames IP addresses Contact details submitted through our website or via email This data is collected to support communication and alert delivery, and to respond to customer enquiries.

3. How We Collect Data

Data is automatically collected by software agents installed on customer devices. Data may also be collected via our website or through direct email communications.

4. How We Use Your Data

We use your data solely to: Provide and support our alerting service Respond to enquiries and maintain customer relationships We do not use personal data for profiling or unrelated marketing, and we do not share your personal data with third parties.

5. Cookies and Tracking

Our website uses cookies that may be used for marketing purposes. You will be informed and asked for consent where required. The customer-installed agent does not use cookies or perform any kind of marketing.

6. Data Retention

We only retain your personal data for as long as necessary to provide the service. Once service is terminated, we securely erase any retained personal data.

7. Data Storage and Location

All personal data is stored and backed up within the UK, with the possibility of secure storage in EU countries if required. All storage and transfers are governed by the UK GDPR.

8. Data Security

We apply strict security measures including: Encryption of data at rest and in transit Multi-factor authentication (MFA) Secure processing environments Physical and digital access controls

9. Your Rights

Under UK GDPR, you have the right to: Access your personal data Correct any inaccuracies Request erasure (where applicable) Restrict or object to processing Lodge a complaint with the Information Commissioner's Office (ICO) To exercise any of these rights, contact us at hello@classdm.co.uk.

10. Updates to This Notice

We may update this notice at any time. Updates will be posted on our website, and continued use of our service constitutes acceptance of the changes.